Privacy rules

Why we collect data

Nexora Farms uses personal information only to operate this seed storefront: account access, order fulfilment, fraud prevention, and customer support. We do not sell customer mailing lists to unrelated marketers.

Information we hold

• Identity & access: name, email, password hash, and verification status.
• Orders: shipping address, phone, cart lines, payment method, and order references.
• Messages: text submitted through Contact, Help, or Track & Support forms.
• Security signals: session tokens, approximate IP, and device indicators used to protect accounts.

How information is used

• Authenticate sign-in and block abusive registrations.
• Pick, pack, and release parcels to courier partners.
• Send order updates you reasonably expect as a buyer.
• Maintain commercial records required under Indian law.

Retention

Transaction records are retained for statutory commercial and tax periods in India. Any optional marketing contact will include a clear unsubscribe path via support@nexorafarms.in.

Your choices

Registered customers may request access, correction, or deletion of personal data where no legal retention duty applies. Write to support@nexorafarms.in from the address tied to your account.

Security measures

Passwords are stored using one-way hashing. Payment card data, when used, is tokenised by certified processors — full card numbers are not kept on our servers.